At SharpJack, we work with trusted international suppliers to ensure fast and reliable delivery for all UK customers. Please read the information below to understand how our shipping process works.

Processing Time

All orders are processed within 1–3 business days.
You will receive a confirmation email as soon as your order has been shipped.

Shipping Time

Average delivery time to the United Kingdom:

• Standard Shipping: 6–12 business days

• Remote areas may require a few extra days.

We always aim to deliver as quickly as possible.

Tracking Information

Once your order has been dispatched, you will receive a tracking number by email.
Tracking updates may take up to 48 hours to appear in the system.

Shipping Costs

Shipping fees are calculated at checkout.
Some items may include free shipping promotions, which will be indicated on the product page.

Customs & Import Taxes

Most orders are delivered without additional fees due to our logistics partners.
However, in rare cases, local customs may randomly apply VAT or import duties.
SharpJack is not responsible for these charges, as they are determined by UK customs authorities.

Lost or Delayed Orders

If your package is significantly delayed or appears lost, contact us at:
📧 support@sharpjack.com
We will investigate and assist you promptly.

Incorrect Address

Please ensure all shipping details are correct.
We cannot refund or reship orders returned due to incorrect or incomplete addresses.

Questions?

If you have any questions regarding shipping or delivery, please contact our support team.
We are here to help!